1. Introduction
NeuroPlay ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our Product.
By using our website or making a purchase, you consent to the practices described in this policy.
2. Information We Collect
We collect only the minimum information necessary to process your order and deliver the Product:
- Email address — provided by you at checkout, used to deliver your download link
- Payment information — processed directly by Stripe; we never see or store your card details
- Usage data — anonymous analytics data collected via Facebook Pixel (page views, interactions)
3. How We Use Your Information
- To send your purchased PDF to your email address
- To respond to your questions or support requests
- To improve our website and marketing using anonymous analytics
- To comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services
We use the following trusted third-party services:
- Stripe — secure payment processing (stripe.com/privacy)
- Meta (Facebook) Pixel — anonymous advertising analytics
- Vercel — website hosting
- Google Fonts — font delivery
Each of these services operates under their own privacy policy and data protection standards.
5. Cookies
Our website uses cookies for basic analytics and advertising optimization through Facebook Pixel. These cookies do not identify you personally.
You can disable cookies at any time through your browser settings. Note that this may affect some website functionality.
6. Data Retention
We retain your email address only as long as necessary to fulfill your order and provide customer support. We do not maintain a long-term marketing database.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information. All payment data is handled exclusively by Stripe using industry-standard SSL encryption. We never store payment card details on our servers.
8. Children's Privacy
Our website is intended for adults (parents and educators). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, contact us at info@newskillhub.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes are made constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@newskillhub.com